PRIVACY POLICY

Edna BioLabs (“we”, “us”, “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with www.ednabiolabs.com, fill online forms, or purchase products.

Information We Collect

• Personal Data: Name, email, phone, address, organization, and job title (provided via contact, registration, or order forms).

• Order Information: Purchase details, shipping information, payment records.

• Technical Data: IP address, browser type, device details, and website usage analytics through cookies and tracking technologies.

• Support Data: Questions, feedback, or result images submitted for troubleshooting.

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Use of Information

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Your information may be used to:

• Process orders and provide product delivery.

• Respond to inquiries or troubleshoot product issues.

• Improve website functionality and customer service.

• Communicate offers, updates, and technical information.

• Fulfill legal and regulatory obligations.

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Data Protection

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We employ secure data storage practices, SSL encryption, and restricted access to ensure your information is protected from unauthorized use or disclosure.

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Sharing and Disclosure

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We share information with:

• Trusted distributors and logistics partners for order fulfillment.

• Service providers assisting with website operations or payment processing.

• Government authorities if required by law.

We do not sell your data to third parties.

Cookies and Tracking

Our site uses cookies to enhance user experience and collect anonymized website analytics. You may opt out by adjusting browser settings.

Your Rights

You have the right to review, amend, or request deletion of your personal data. For requests, contact: sales@ednabiolabs.com.

Updates

We may update this privacy policy from time to time. Changes will be posted on this page with a revised date.